Supercharge Your Sales Team
EXCITING NEWS!
Simione Consultants creates new Marketing, Sales and Customer Service Division through acquisition of Home Care and Hospice Solutions and Polly Rehnwall, Inc.
Hamden, CT, July 1, 2008 - William J. Simione, Jr., Managing Principal and company co-founder of Simione Consultants, LLC, announced the formation of the company’s Marketing, Sales and Customer Service Consulting Division through the acquisition of the top two sales, marketing & customer service consulting firms: Home Care and Hospice Solutions and Polly Rehnwall Inc. The two firms were owned and created respectively by the renowned consultants Michael Ferris and Polly Rehnwall. The combination of these two talented professionals creates for Simione Consultants a new Marketing, Sales and Customer Service Consulting Division. For over 40 years, Simione Consultants has consulted with Home Care and Hospice companies throughout the country on how to improve their business practices and increase their bottom lines. This new division now gives Simione the capability to be Home Care’s one stop shop for all consulting needs.
“We have always tried to anticipate our clients’ present and future needs and that has always dictated the direction of our consulting practice,” states Bill Simione, Jr. “In order for a home care or hospice agency to survive and thrive they will need help in the areas of marketing and sales; that is why we have assembled the best possible team: Michael Ferris formerly known as Home Care and Hospice Solutions and Polly Rehnwall of Polly Rehnwall Inc”
Renowned for their distinguished Financial Management, Clinical, Operational, and Revenue Cycle Management, IT Consulting and Due Diligence programs, Simione Consultants’ addition of trusted marketing, sales, and customer service consultants Michael Ferris and Polly Rehnwall illustrates their dedication to bring Home Care and Hospice agencies the services they need from the very best in the field.
William Deary, II , CEO of Great Lakes Home Health and Hospice and HME told us, “After working closely with Mike Ferris and Polly Rehnwall over the last 3 years, our referrals have grown significantly and our conversion rates improve each month. Our customer satisfaction is currently a notable 97.1%. Their consulting, coaching, and support has been critical to our success. Mike contributes to the success of Great Lakes top sales program with his coaching, training, and support of our Physician Service Coordinators (PSCs). Mike’s strategic consulting and practical training is indispensable. I recommend making the Square One Bootcamp an imperative part of every new PSC’s orientation and training. Polly and her team were integral to the very successful creation of our Customer Service Center, making Great Lakes exceptional in the process of moving referrals through from first phone call to admission of patient/client. In a word, Mike and Polly are exceptional.”
Having long been the touchstone for consulting to the Home Care industry, the new Marketing, Sales, and Customer Service division of Simione Consultants will enable agencies with any need the same trusted, innovative, and practical solutions to boost their referrals and gain a competitive edge over their competition.
About Simione Consultants, LLC:
For over 40 years, Simione Consultants has been exclusively dedicated to Homecare and Hospice. Their uniquely qualified operations, clinical, and financial experts provide superior guidance, enabling clients to achieve their business goals. The full-time staff of committed industry veterans includes former homecare executives, nurses, JCAHO surveyors, information system specialists, Certified Public Accountants (CPAs), and Certified Valuation Analysts (CVAs). Simione helps organizations operate efficiently, maximize resources and improve outcomes and financial performance.
About Home Care and Hospice Marketing Solutions:
Home Care and Hospice Marketing Solutions (HCHMS) is the leading industry specific resource for home care professionals. Founded by Michael Ferris, HCHMS specializes in Sales, Marketing, and Customer Service Coaching, Training, and Consulting for home health and hospice agencies. With expertise in Medicare Home Health, Hospice, and Private Pay Home Care, including not-for-profit and for-profit organizations, HCHMS’s services enable home care agencies to understand and capitalize on the opportunities in their market.
About Polly Rehnwall Inc:
Polly Rehnwall Inc. (PRI) is a national healthcare consultant specializing in marketing strategy, referral development, admission management and customer service. Polly has focused on healthcare consulting since 1993 and is a former senior marketing executive for 3 national hospital companies. PRI has helped over 100 healthcare providers deliver the real world strategies and tools that maximize performance in today’s challenging healthcare environment. Applying the strategies of progressive, customer-focused industries to healthcare, Polly’s team helps change the way you develop your markets, systems and service lines.
Contact information:
Simione Consultants, LLC
4130 Whitney Avenue
Hamden, CT 06518
(800) 949-0388
(203) 287-9288
Fax: (203) 287-1309
Michael Ferris
Polly Rehnwall
Home Care and Hospice Marketing Solutions is the nation’s leading sales and marketing resource for home care, hospice and private duty companies. Led by Michael Ferris, a nationally recognized home health authority, we work with hospice, home care and private duty agencies to help you leverage knowledge and capitalize on market opportunities.
Our products and services are guaranteed to help your sales team become successful by providing important reference materials, intensive sales training and ongoing support. All of our products and services, from consulting, on-site programs and speaking to coaching, design, training and informational resources, are designed to increase the skills of your sales team to help them continuously earn new referrals and admissions. The outcome? Legendary sales results.